SMS Spam for the police coming soon?
Posted in Uncategorized on June 19th, 2007 by BergoI am not sure if this is a good or bad thing: 1st text message based police tip line.
Update: Another article with a bit more detail VeriSign Enables First Text Message Based Police Tip Line in the U.S.
Mountain View-based VeriSign (NASDAQ:VRSN – News) said citizens only have to text the word “tip” to enter the system, and information will be channeled to the police department.
VeriSign said its system masks all personal identifiable information, such as mobile phone numbers, before sending the text message to the police department. Through the interface, the Boston Police Department can immediately exchange messages with the tipster to obtain information about the crime and the details necessary to respond rapidly, VeriSign said.
So what if a bad guy wants to create noise by sending heaps of requests to the the police station? Or perhaps even misleading information (sent from many mobile phones)?
I can just imagine it, a bad guy robs a store and SMS/texts the police saying he’s running in a different direction.
The article says they are “masks all personal identifiable information, such as mobile phone numbers, before sending the text message to the police department. “. Can they unmask it if needed?
I wonder what “signal to noise information ratio” they will get? Would this also create a greater amount of information to process, with worse response times than normal conversation.
I remember speaking to someone at a claims center, they said most of their tip offs for fraudulent claims were detected by the staff. It was a gut feeling that put that claim under greater scrutiny. Is that the same for police “tip” hotlines? Perhaps by removing this human element, and increasing lag of communication might not be good thing? Or is it trying to get the younger generation to help out in crime because they wouldn’t call a hotline.
It will be interesting to see if this works or we hear more of it, maybe it’ll just fade away. Who knows, it might work?